Returns & Exchanges
Please check your shirt size carefully before ordering. We accept size exchanges within 14 days of pickup or delivery, provided the shirt is unworn, unwashed, and in its original condition. Proof of purchase is required.
Exchanges are subject to available inventory. If your requested size is unavailable, we cannot guarantee an exchange. All other sales are final, except for damaged items or incorrect orders.
If you receive a damaged shirt or the wrong item, please contact us within 14 days so we can arrange a replacement or refund.
To request assistance, contact ZinniaandMonarchFestival@gmail.com or by phone Zion Township 847-872-2811.
Festival Store Terms of Sale
By placing an order, you agree to the following terms:
Products and availability: We sell festival merchandise from current and previous years. Sizes and quantities are limited. If an item becomes unavailable after you order, we will contact you and refund that item.
Pricing and payment: Prices are listed in U.S. dollars. Payment is required when ordering. Any applicable taxes or shipping charges will appear at checkout.
Order information: Please confirm your selected shirt, size, quantity, and contact information before submitting your order.
Pickup and shipping: Available fulfillment options are shown at checkout. Pickup instructions or shipping information will be provided after your order is placed.
Returns and exchanges: Size exchanges are accepted within 14 days of pickup or delivery for unworn, unwashed shirts in their original condition, with proof of purchase and subject to availability. All other sales are final, except for damaged items or incorrect orders.
Damaged or incorrect items: Contact us within 14 days of pickup or delivery so we can arrange a replacement or refund.
Contact: For questions about your order, contact Zion Township at ZinniaandMonarchFestival@gmail.com or 847-872-2811.
Festival Store Privacy Policy
Effective date: 10/01/2026
Store operated by: Zion Township
We respect your privacy. This policy explains how we collect, use, and share information when you visit our festival store, place an order, or contact us.
Information We Collect
We collect information you provide, such as your name, email address, phone number, billing or shipping address, order details, and messages to us.
Our website and service providers may also collect technical information, such as your IP address, browser type, and pages visited, through cookies and similar technologies.
How We Use Your Information
We use your information to process orders and payments, arrange pickup or delivery, provide order updates, respond to questions, handle exchanges or refunds, and maintain necessary transaction records.
Payments and Service Providers
Payments are processed by [payment processor name]. Our store uses [website platform name] to operate the website. These providers handle information according to their own privacy policies.
We share information with providers that help us process payments, fulfill orders, deliver packages, or operate the store, as needed for those services. We may also disclose information when required by law.
[Confirm before publishing: We do not sell customer personal information or share it for targeted advertising.]
Cookies
Our website may use cookies to operate the shopping cart and checkout and, depending on our settings, understand website traffic. You can manage cookies through your browser and any cookie controls available on our website. Disabling some cookies may affect store functions.
Retention and Security
We retain information as needed to fulfill orders, resolve issues, and meet applicable accounting and recordkeeping requirements. We take reasonable steps to protect personal information, although no online system is completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information. We will respond as required by applicable law. Certain transaction records may need to be retained.
Policy Updates
We may update this policy as our practices change. The updated policy and effective date will appear on this page.
Contact Us
For privacy questions or requests, contact:
Zion Township
ZinniaandMonarchFestival@gmail.com
847-872-2811
1015 27th Street - Zion IL 60099